FAQs

We are here to answer any questions you may have about our products or services. If you can't find the answer to your question here, please contact us.

How much do you charge for a website?: It is difficult to give an exact quote because the price depends on the size and complexity of the website. We have given a guide to the cost on our pricing page. Please feel free to contact us for a no-obligation, friendly chat when we will be able to give you a more accurate calculation.
Which factors affect the price?: There are several factors that can affect the pricing for your website design. Some of the most common factors include the size and complexity of the website, the number of pages and features included, and the level of customizability and design required. Additionally, the use of any specialized tools or technologies, such as a content management system or e-commerce integration, can also impact the cost. Ultimately, the specific pricing will depend on your unique requirements.
Will my site be fully SEO optimised?: Yes, we will ensure that your website is fully responsive and optimised for search engines. If you’re starting from scratch, we can create a bespoke SEO strategy to help improve your website’s search rankings. If you have an existing website, we can carry out a full audit and help you to improve your current SEO.
Will you design my site to be fully mobile responsive?: Absolutely! We offer full mobile responsiveness for all of our website designs. We use the latest technologies and design principles to ensure your website looks great on all devices.
Do you offer payment plans?
What is your estimated turnaround time for design projects?: We typically ask for 2-4 weeks for most design projects. Some may be completed sooner, while others may take a bit longer depending on the complexity and number of revisions. We can offer a more accurate timeline during our initial consultation. If you have an urgent timescale please let us know and, depending on our workload at the time, we will do our best to accommodate you.
Are you willing to sign a non-disclosure agreement?: We have been asked about this on a number of occasions. Yes, we are willing to sign a non-disclosure agreement.
What type of support do you offer after the website is built?: Websites need to be updated on a regular basis to ensure they remain relevant and engaging for your users. We offer a range of support packages to suit your needs and budget, from email and phone support to training and custom development.
How many revisions can I make?: The number of revisions you can make to your website design will depend on the package you purchase.
What do I need to provide to get a quote?
Do you offer hosting, domains and emails?: Yes we do. Our pricing includes the first year for all three. After that, we offer support packages, or we can chat over other options you may wish to consider.
I already own a domain name. Can I use it with my new website?: Yes. You can either use your domain name with our web hosting or transfer your domain name to our registrar. If you already have a hosting provider, we will need the access credentials.
Can you transfer content from my current website?: Yes, most of the time we are able to transfer the majority, if not all, of the content from your old website to your new one. If you have a large number of blog posts or courses that you want transferred, there will be a charge for this service.
What do I need to do before building my website?: To get things started we will need your logo, colour palette, choice of fonts, and any images you want included in the design. If you are unsure about any of these we can offer some advice and guidance.
What platforms do you build websites on?: We build on Next.js, a powerful JavaScript web framework, which is built on top of React. When needed we combine this with a headless CMS, such as Sanity or Kontent, which allows additional content to be added to your site with ease. We can offer training to help you understand this process.
What are the ongoing costs of my website?: The quote we provide for your website includes the full design and build, technical support and maintenance, licensing, email, hosting, and domain name for the first year. You are not obligated to any other costs with Webinicity during that time, although we do offer SEO and management packages if you would like us to help with your growth. After the first year, you will need to pay for hosting, email, and domain name renewal. Depending on the size and traffic on your website, expect this to cost between £100 and £400 a year. We can offer a more specific estimate during our consultation.
Can I edit the website after it has launched?: Yes... and we encourage it! Once you've seen your site live, you'll be able to add new pages, blog posts, and images. If you're interested in making small changes on your own, we'll train you and your staff on how to do that. You'll have full control over your site, but we'll always be here to help if you need it. If you're interested in a more comprehensive, ongoing update schedule, we offer custom packages that include content updates, adding pages, blog posts, and more.
Do you offer copywriting?: Yes we do. While we have found that the vast majority of clients prefer to write their own copy, we do offer copywriting services. Please come and have a chat with us for more information.
Do you offer copywriting?: No, but we have a partnership with a local copywriting company that we can refer you to.
Do you offer copywriting?: Yes and no. We don't offer copywriting services per se, but we do have a content strategist and copywriter on our team that can help you with the messaging and content for your website. We will also give you a content strategy worksheet to help you get started on thinking about the content for your site.

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